Responding to a business incident or crisis, can make or break an organization. The complex task of coordinating the response, communications, remediation, and support during one of these events requires a solid foundation of experience, leadership skills, tools and knowledge. The Trident Response Group team boasts experienced personnel who have been responsible for and coordinated the response to global incidents and crisis for companies including a Fortune 5 company, critical infrastructure and a wide range of companies in a variety of industries. In all cases, the organizations have survived and evolved to be stronger more resilient entities.

Trident ensures that organizations recover as quickly as possible. We work with our clients to prepare practical, scalable crisis response strategies and tactics to help them recover as quickly as possible from an emergency and resume normal business activities. This is performed in both the information security and physical realms. Some examples of how we help our clients are shown below:

• Reviewing their response plans, capabilities and results to identify strengths, weaknesses, opportunities and threats, developing remediation strategies and executing improvement projects to create a more robust response capability.
• Assessing the IT service portfolio and business processes to identify threats and weaknesses that could be exploited or exposed during an incident or crisis.
• Reviewing the incident tools and capabilities to identify gaps or opportunities for improvement.
• Helping organizations develop their own response teams, processes and procedures
• Providing training to help all levels of an organization understand, respond and protect themselves, and the organization’s property, profit and brand during an incident.
• Providing operational support for incident and crisis response support.
• Reviewing an organization’s intelligence and information gathering capabilities, with a view to assessing its ability to detect a potential, impending or active incident.

For more information about how Trident can work with your organization, please use our contact form.